Let me start this over I have been in the country for 3 years . I came here with my student visa and opened an account with bank of america in 2006.Since I was a foreign and didn’t have a social they opened an account in a different way .Then I got married 2 years ago to my husband whom is a Us citizen.After our marriage I went to bank of america to update my address and name ..etc. They did the update which took for ever because they had to find my account info from a list which has millions of people whom they are holding other countries residency.From that time on I have been getting my statements and bank updates regularly with my name( marriage name) on it.Then one day I was at retail store to open an account with them they of course swiped my card to verify address and my application hasn’t been approved due to a mismatch on the address with my driver’s licence and debit card .After I contacted bank of america they couldn’t see any reason for that since I am getting my statements and everything,this follow up didn’t solve anything without even knowing that it is unsolved.
5 days ago my husband and I were trying to open joint account for us and we actually did open it online. They sent us a verification e-mail stating that it has been approved and they will be mailing our paper work in the mail .Since we thought we have an account we transfered some funds to that so that it would be active.Very next day I log in our online banking and our brend new account showing -$888.888.88 on hold.I of course freaked out and called my husband for him to call the customer service.He did talk to someone and that person said that the account is “at high risk”.My husband ask them the meaning of it.He couldn’t get any further due to the fact of our agreement .THEY DO NOT HAVE TO GIVE YOU A REASON TO CLOSE AN ACCOUNT. This morning we went to the bank .The lady who tried to fix our problem started with my old account.She updated the info and tried to talk to someone to fix our new account problem but no point.They have already closed our account and since there was another existing acoount under the same name they closed that to.The lady helping us asked the same question why?.And the person on the line whom is above her(as rank) said the same thing they do not have to give a reason.Lady who was helping us encourage for us to get a free credit report just to see if someone has stolen my identity .Sure enough I came home couple hourse ago and checked my credit report and I do not even have a credit history to begin with ..
I ended up not being able to open any other Checking accounts with this certain bank seems like no reason other than my nationality ! I am really confident to say this ,I haven’t commited any crime neither here nor in my homeland ,other than one seat belt violation in United States when had my driver’s permit,I do not have any criminal backround.They have red flagged me for life .I NEED TO TAKE A LEGAL ACTION! Need your advise ,the ones who has a knowlage of my situation
Thank you.
Rodney

